Shipping policy

Shipping Policy
1. Order Processing Time
Orders are processed within [1–3 business days] after payment confirmation
Orders are not processed or shipped on weekends or public holidays
In case of high demand, processing times may be slightly delayed
2. Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
Local Shipping: [2–5 business days]
International Shipping: [5–15 business days]
⚠️ Delivery times are estimates only and may vary due to external factors.
3. Shipping Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email
A tracking number will be provided (if available)
Tracking information may take 24–48 hours to update
4. Shipping Delays
We are not responsible for delays caused by:
Shipping carriers
Customs clearance
Weather conditions
Incorrect shipping information provided by the customer
5. Customs, Duties & Taxes
For international orders:
Customers are responsible for any customs fees, duties, or taxes
These charges are not included in the product or shipping price
6. Incorrect Address
Customers must provide accurate shipping details
We are not responsible for orders shipped to incorrect addresses
Additional fees may apply for reshipping
7. Lost or Stolen Packages
Once an order is marked as delivered, we are not responsible for lost or stolen packages
If your package is lost in transit, contact us and we will assist in filing a claim
8. Damaged Items
If your order arrives damaged:
Contact us within [24–48 hours] of delivery
Provide photos of the damaged item and packaging
We will review and arrange a replacement or refund if applicable.
9. Split Shipments
Orders with multiple items may be shipped separately
You may receive multiple tracking numbers
10. Contact Us
For any shipping-related questions: 📧 [metromav766@gmail.com]